THE IMPERIAL TREATMENT
From humble beginnings in 1943, Imperial Machine and Tool Company has grown and prospered over the decades to become a truly state-of-the-art machining, fabricating, and manufacturing facility. Our standard practice of “treating our customers, vendors and employees as we ourselves would like to be treated” is the key element to that success. In order to insure that this philosophy is carried throughout our products and services, we truly make every effort to remain out of our ivory towers and the insulation they bring, and rather enjoy a “hands-on” involvement with day-to-day activities on the shop floor.

Woven into the very fabric of Imperial Machine and Tool Company is the consistent demand for excellence in all we do. True consistent quality is best measured by longevity and only those who are top drawer quality providers stand the test of time -- Imperial Machine & Tool has been supplying its customers with quality design, products, and services for over 65 years now.

We begin by investing in the long term, purchasing the latest and most accurate state-of-the-art equipment while always expanding our manufacturing capabilities in terms of volume and complexity. Our highly-trained staff follows rigorous daily, weekly, monthly, and yearly maintenance schedules to assure our machinery and facilities are running at optimum efficiency and all scheduled manufacturing delivery commitments are always met.

While we are a machining and fabrication house and our machinery and equipment are the lifeblood of our success, our equipment list only tells part of the story. Integral to our success is our approach to customer service. From the top down we imbue our staff with a clear understanding that while fabrications and components need to be “on the numbers”, creativity, insight and vision are equally important. Our programmers, machinists, and toolmakers continually undergo training and upgrade their skills, reinforced by the open and friendly exchange of information.

We welcome challenging projects and applications, taking pride in being known as a “go to” resource for our customers throughout the industry. We welcome the opportunity to help solve numerous difficult problems facing our clients and frequently work hand-in-hand with their engineering departments to develop new methods and approaches not previously envisioned or considered.The resulting relationships from this intense focus on customer service are the cornerstone and currency of our business.

With customer service in mind and dedication to innovative solutions, we continually push the machining and fabricating envelope for our customers. As part of the Imperial Way we do not simply provide manufacturing solutions within reliable, dependable time frames but also focus attention on every aspect of the process from concept to completion even to include packaging. Our customer-driven approach to business allows us to customize almost any aspectof this process, working closely with our customers to develop the best strategy to enable them to keep work flowing efficiently through their facilities.